The usefulness of action items for actually tracking open issues of any complexity would be vastly improved with the implementation of sub-items under main action items. Currently, in order to keep any sense of order when tracking multiple issues, I have to resort to very careful self-imposed naming conventions for the subject line; there’s no chance of getting that to stick if I try to encourage other people on a project to also use action items.
The idea would be to allow action items to be created as sub-action items, or easily promoted/demoted under other action items. The resulting trees should be expandable direclty in the the action item list (NOT opening as a ‘new’ list, like document set sub-folders do!).
The best example of sub-task implementation I’ve ever found is the free ToDoList software, at http://www.abstractspoon.com/tdl_resources.html.
