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external member can’t access all file transfers
Posted: 27 October 2010 12:35 AM   [ Ignore ]  
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Joined  2010-10-27

Newforma newbie here. We have an external member who gets the error message “requested item not found, may have been deleted by a Newforma Project Center user” on all file transfers. No one has removed the file, info server has disc space, file has not expired. Solution?
Thanks!

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Posted: 01 November 2010 08:02 AM   [ Ignore ]   [ # 1 ]  
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Good Morning,

My name is Joe and i am with the Newforma Support group. Thank you for submitting this post to the Newformant. Due to the nature of this post I think we should create a support case and take a look at this issue.

Could you please respond to my email (listed below) with your contact information. I will generate a support case for you and we can pursue this issue further.

Regards,

joe

Joseph DiCicco |  Product Support Specialist
Newforma, Inc.  | 1750 Elm Street, 10th Floor |  Manchester |  NH |  03104 |  USA
Email: .(JavaScript must be enabled to view this email address)

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