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How do you handle phone calls?
 
Paul Szymanski
Posted: 13 April 2010 03:57 PM   [ Ignore ]  
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We just installed Newforma and are starting to use it soon.  How do you log incoming calls?  Also, if someone calls and needs information from someone how do you handle it?

Thanks from a newbie who is trying to learn his way!

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natejake
Posted: 17 June 2010 08:37 AM   [ Ignore ]   [ # 1 ]  
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No answer yet?

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Paul Szymanski
Posted: 25 July 2010 05:44 PM   [ Ignore ]   [ # 2 ]  
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Does anyone log phone calls they receive?

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HGA Adam
Posted: 26 July 2010 02:29 PM   [ Ignore ]   [ # 3 ]  
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Action Items! The fall-back for anything that needs tracking…
However, we rarely use them.

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