Hi Peter,
Just to be clear, the external team member is responding to a submittal review by sending a file transfer that address multiple submittals through Info Exchange. Are there multiple files that they are transferring for each submittal or is it one file for multiple submittals?
The way you can record a response and associate the files with the Submittal Reviewer Response is to select the transfer in the Info Exchange log, then select the Transferred Files > Extract to Folder task. Then, go to Submittals and select the Record Reviewer Response task. In that dialog, select the Associated Files tab then select the Add Files button and navigate to the extracted files to associate them with that submittal.
Marge
