I was recently asked the question, “When a Newforma Project Center user sends out an email or a notification email as a result of an action such as an Action Item, a Transmittal or an Info Exchange File Transfer, can it also send a delivery or read receipt similar to the functionality of Outlook? “
The answer is, yes. Read receipts are supported when a user is sending an email from Newforma Project Center. Newforma Project Center supports all Outlook functionality for any emails sent by a user through Newforma Project Center. Examples include transmittals, submittals and RFIs sent through email, Send Change Notifications emails for Action Items or any adhoc email sent from Newforma Project Center. Email that are generated through the Newforma Project Center Server would not support receipts for notifications generated by the server, however the history tracking of downloaded files provides a similar level of feedback.
In order for the request for receipt and delivery notifications to function, the setting needs be enabled in Outlook for all messages. This is set through the options in the tools menu as show below.
Again, important to note, this being a function of Outlook, with this enabled, all emails generated in Outlook and through Newforma Project Center will provide a delivery receipt and request a read receipt.
Posted by newforma on 07/25 at 02:32 PM